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A Systemic Approach to Consultation by David Campbell PDF

By David Campbell

ISBN-10: 1855750139

ISBN-13: 9781855750135

This ebook discusses the applying of systemic pondering to paintings inside companies. The authors draw on their event of operating with groups, departments, and entire companies in either the non-public and public sectors. it's meant as a guide for pros from any self-discipline who're all for session paintings.

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Additional info for A Systemic Approach to Consultation

Sample text

X Diagram 6: The process offollowing thefeedback to trace the relationship between beliefs and actions. Pt. 5 DEVELOPMENT CONSULTATION 41 This process is experienced as surprising and unpredictable, because the questions that arise out of putting the issue into a wider context appear to come out of nowhere. We think this is because people expect the content to expand and become more detailed. We believe that the answer to understanding a dilemma is to understand the belief system that makes the content a dilemma.

Examples of this would be case conference groups or short-term project groups. We would then interview them using circular questioning * and invite discussion in the group. From the feedback we receive, we would then create a more focused hypothesis about the organization, which would lead us on to the next stage which may be the creation of exercises. The exercises may put people into new groupings or may lead to individuals preparing their own views about the organization. For example, we were asked to consult to a newly­ formed team in a service-delivery organization.

I think it's a general consensus. Consultant: Let me put it a little differently. Mark, who would you say is the keenest for increased negotiation? Mark: I would say that I am keen to know what is for negotiation and what is not. Ted: I think the keenest are Phyllis and Mark by a short head. I am least keen. Consultant: Do you have an explanation for that? Ted: Feels like a lot of work - valuable, yes, but I like to offer choices which are actually available now. (Well, this was a lot ofworkfor theconsultant, tool This line of questioning wasn't very productive, so the consultant shifts to questions about the problems implementing various changes).

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A Systemic Approach to Consultation by David Campbell

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